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| Q: |
What is FTP? |
| A: |
This method is the standard process for submitting batch transmissions. FTP allows users to transfer files from their computer to another computer (upload) or from another computer to their computer (download). Each batch file transmission sent to the eMedNY contractor is required to be completed within two hours. Any transmission exceeding two hours will be disconnected. FTP is strictly a dial-up connection. At this time eMedNY is not setting up direct connections such as VPN (Virtual Private Network) over the internet.
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| Q: |
How do I access FTP to use it as my method of transmission? |
| A: |
You need to
complete a Security Agreement Packet B. Contact Provider
Services at 800-343-9000 and request a copy of the
packet be faxed to you
or print off a copy of the security packet B available
on emedny.org. (Click on Provider Enrollment
Forms under the Featured Links section.) Please
return the security agreement to the address below
allowing 2 to 3 weeks for processing. eMedNY Provider
Services will contact you with your User ID and password
once the forms have been processed.
Computer Sciences Corporation
P.O. Box 4614
Rensselaer, NY 12144
Attn: Provider Enrollment Support
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| Q: |
What transactions can I send through FTP?
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| A: |
The FTP transmission method will accept claims, eligibility requests, prior approval requests and claim status requests. NCPDP 5.1 under 90 days may also be sent using this method. Select another transmission method for submitting NCPDP 5.1 claims over 90 days. You may receive all associated responses including transactions through FTP.
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| Q: |
How long do the downloaded files stay in the backup directory of my FTP account? |
| A: |
Twenty-eight days. These files can be re-queued if accidentally deleted in this time frame at provider request.
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