General Information |
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| Q: |
What is eMedNY eXchange?
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| A: |
eMedNY eXchange is an access method used to submit HIPAA-compliant
transactions to the eMedNY system via a web-based application.
To successfully use eXchange you will first need to enroll
in ePACES then request activation of your eXchange inbox once
you have successfully completed a login on ePACES. The
ePACES User ID and password are also used for eXchange access.
You will need software to create files to send to eMedNY and
to interpret the files received from eMedNY. Note: Activation
of eXchange inboxes takes 3-5 business days to complete.
ePACES
Enrollment Procedure
Software
Vendor List
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| Q: |
How do I enroll in
eXchange? |
| A: |
Providers who wish
to enroll in eMedNY Exchange must enroll in ePACES first. There
are no exceptions. Both web-based applications use the same
login and password databases. You will also need to have
your inbox activated after enrollment in ePACES is complete
and you have logged in at least once successfully before Provider
Services can activate their Inbox. Inbox activation takes
between 3-5 business days to complete once the request is received.
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| Q: |
What security agreements/authorization
forms do I need to enroll in eXchange? |
| A: |
Enrollment in ePACES is all that is required for an eMedNY
Exchange account. Please note that you must successfully
login to ePACES at least once and call Provider Services to
request that your eMedNY eXchange inbox be activated.
Have the following information available when calling for activation:
TSN/ETIN and ePACES Logon ID. It will take 3-5 business
days before your inbox is activated. |
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| Q: |
What types of files
can I send or receive through eXchange? |
| A: |
Phase II 837 (I/P/D), 834, 270, 276, 278 and NCPDP 5.1 may
be sent through eXchange. 820, 835, 271, 277 and 278 responses
may be received through eXchange.
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| Q: |
How do I send or receive
files in eXchange? |
| A: |
Sending Files: Obtain a software package from a Vendor or
create your own using the appropriate transaction Companion
Guides to create a text document in the correct file format.
Save the text document on your computer, log into eMedNY Exchange
and attach the file (just like an email) Then send it to the
eMedNY system.
Receiving Files: eMedNY will send a file to the provider’s
inbox (very similar to email). Open the file and save it to
your computer and use a software program to interpret the response
file. |
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| Q: |
How long does it take
to get my eXchange in-box activated? |
| A: |
It will take 3-5 business days to activate your in-box.
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| Q: |
What kind of testing
is required for eMedNY Exchange? |
| A: |
No testing is required for eMedNY eXchange, however the
files to be sent or received should be tested to ensure that
the file format is correct. Please see the Provider
Testing User Guide for more information.
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| Q: |
How long are files retained in the eXchange mailbox? |
| A: |
Files are retained for 14 days in your eXchange mailbox. To ensure the availability of your files for an extended period of time, save them to your PC or network when you receive them.
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