help_bullet_title.gif Logging Into ePACES

ePACES is located at  Before logging into ePACES, you must have a User ID and Password. If you do not have a User ID or have forgotten your password, please contact your ePACES System Administrator or Provider Relations.

Once you have a User ID and Password, you are ready to log into ePACES. Upon accessing the application, you will see the ePACES Login Page.
Warning: As per the Health Insurance Portability and Accountability Act (HIPAA), CSC or the on-site ePACES Administrator is required to assign unique user ids and passwords for identifying and tracking user’s identity [Ref: § 164.312(a)(2)(i)].  Users that share their ePACES user id and password are in violation of the HIPAA Security Regulation.  If this practice is detected, the user’s access will be revoked and other sanctions may apply.

Enter your Username and Password in the corresponding fields, and then mark the box indicating that you have read and agree to the Medicaid Confidentiality Regulations. This must be done each and every time you sign on to ePACES. Clicking the Agree/Login button will complete the process. NOTE: The password field is case sensitive, so "PASSWORD" and "password" are not the same.

If this is your first time logging into ePACES with the entered User ID and you have recently had your password changed by the System Administrator or your password has expired, you will be automatically prompted to change the password for the account to ensure security. Please enter a new password and confirm the change before continuing through the application.