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Provider Enrollment Portal Main Page > Frequently Asked Questions

provider portal Frequently Asked Questions (FAQs)


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Q.

What are the benefits of using the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P1

 
 

A.

Utilizing the Provider Enrollment Portal will allow users to perform maintenance functions more easily online than sending in paper forms. It will also allow for quicker turnaround times. However, paper forms will still be accepted.  
 

Q.

Is the Provider Enrollment Portal the same as the Provisional Temporary Provider Enrollment Portal that became available during the COVID-19 pandemic?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P2

 
 

Q.

If I have an ePACES account, can I use that login for the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P3

 
 

Q.

What is MFA and how do I set it up?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P4

 
 

Q.

Who is the Provider Enrollment Portal for and what can be done there?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P5

 
 

Q.

Will paper forms still be available?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P6

 
 

Q.

Will Maintenance transactions be processed faster through the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P7

 
 

Q.

Can I enroll a new provider using the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P8

 
 

Q.

Am I able to submit maintenance transactions for my Practitioner Group through the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P9

 
 

Q.

When can other provider types utilize the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P10

 
 

Q.

I am trying to link my provider to my account in the Provider Enrollment Portal. The provider hasn't received the PIN email. How do I update the correspondence email, so we can receive a PIN?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P11

 
 

Q.

Do I have to use Multi-Factor Authentication (MFA) every time I log into the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P12

 
 

Q.

Can I create accounts for other users?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P13

 
 

Q.

Will I be able to update my Electronic Funds Transfer (EFT) information through the portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P14

 
 

Q.

Can I renew or add Electronic Transmitter Identification Numbers (ETIN) through the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P15

 
 

Q.

Will I be able to track the progress of the transactions I perform in the Provider Enrollment Portal?

 

 

Published: 03/28/2022

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Updated: 03/28/2022

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QID: P16

 
 

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