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provider portal

Currently, the Provider Enrollment Maintenance Portal is ONLY AVAILABLE for PRACTITIONERS. Businesses, groups, and institutions will be able to use the Provider Enrollment Maintenance Portal at a later date. Practitioners are encouraged to use the Provider Enrollment Maintenance Portal to submit enrollment maintenance transactions and view the status of submissions. Available transactions include: submitting address changes, performing Drug Enforcement Administration (DEA) updates, affiliating individuals to groups, adding specialties, and updating Electronic Funds Transfer (EFT) information. For a complete list of Category of Service codes and forms available on the Provider Enrollment Maintenance Portal, please use the PE PORTAL COS/FORM LOOKUP TOOL.

First, read or print the instructions in Step 1 through Step 6. Once all instructions have been read, continue by clicking on the PRACTITIONERS: Click Here to Begin button at the bottom of this page.

  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5
  6. Step 6

Step 1     Sign Up for Your eMedNY ID

Note: This is a different eMedNY ID than the ID used for the Provisional Temporary Enrollment Portal.

Click the Sign up link to create an eMedNY ID account.

Clicking on the Sign Up link will take you to another screen where you must complete all fields to create a new account.

After your account has been created, return to the login page.

Fill In Your Information

A valid email address is required. A verification code will be emailed to the address entered. Enter that code in the box indicated on the Create Account screen and click on Register.

Create a password that follows the rules below.
  • Password must contain a lower case letter
  • Password must contain an upper case letter
  • Password must contain a special character
  • Password must contain a number
  • Password must contain at least 16 characters

Check Your Email and Activate Your Account

Click on the "Activate Account" link in your email.

Step 2   Set Up Multi-Factor Authentication (MFA)

MFA is an additional layer of security for logging into the Provider Enrollment Maintenance Portal. There are a number of MFA options that can be set up. You are required to set up ONE option, but it is recommended that you set up at least TWO options.

These options are:
  • OKTA Verify - use a push notification sent to mobile app
  • Security Key or Biometric Authenticator
  • Google Authenticator
  • SMS Authentication - Enter a single-use code sent to your mobile phone
  • Voice Call Authentication

For more information and additional help on each of these MFA options, please Refer to this Guide.


Step 3     Setting Up a Forgotten Password Question and Security Image

Using the dropdown, select a forgotten password question, and enter an answer. The answer must be at least 4 characters.

Choose a picture that you will have to verify each time you log into your account.

Step 4     eMedNY Application Dashboard and Provider Enrollment Application

The eMedNY Application Dashboard shows an inbox and a Provider Enrollment icon.

Click on the Inbox icon to view messages from the Department of Health. The Inbox is used by the Department of Health and the user for correspondence related to an application or transaction.

Click on the Provider Enrollment icon to access the Provider Enrollment Portal where provider maintenance transactions can be completed and submitted.

Step 5     Linking Providers to Your Account


Before submitting any transactions in the Provider Enrollment Maintenance Portal, you MUST link a provider to your account. To do so, go to My Dashboard, and click on My Providers.
In the Link a Provider box, enter the MMIS ID or NPI of the provider whose maintenance transaction is being submitted. Click on Look Up.

Verify the provider information is correct and click Next. Click the Send PIN button. The PIN email goes to the provider's current correspondence email address. Providers who have questions regarding their current correspondence email address can submit a Request to change email address form, or contact the eMedNY Call Center at 800-343-9000.

Once the PIN number is received, it should be entered in the applicable field on the Provider Enrollment Portal. The provider will now be linked to your account.

To see linked providers or to link additional providers, click on My Providers located on the left-hand menu.

Step 6     Start Submitting Transactions and Track Status

To submit maintenance transactions for linked providers, click on My Providers and then on the provider whose transaction will be completed and submitted.

Available maintenance transactions include:
  • Viewing individual provider file data in real time, including Electronic Transmitter Identification Numbers (ETINs)
  • Submitting address changes
  • Performing Drug Enforcement Administration (DEA) updates
  • Affiliating to groups
  • Adding specialties
  • Updating Electronic Funds Transfer (EFT) information
  • Checking the status of maintenance transactions

For a list of transaction forms available on the Provider Enrollment Portal, please use the:


Click here to print all steps

PRACTITIONERS: Click Here to Begin

Have any questions? Check the Provider Enrollment Maintenance Portal FAQ's

Having an issue? Feel free to give us a call at 1-800-343-9000.

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