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Provider Training Videos

The videos are grouped into categories. Click on any one of the category menu titles to view all the videos for that category.

• ePACES

  Eligibility Request and Response	User Administration
  Claim Balancing	Claim Status and Response Options Download PDF Supplmental
  ePACES Prior Approval for Private Duty Nursing (PDN) Download PDF Supplmental

• New Provider / New Biller

  EEKB: Denied and Pended Claims Download PDF Supplemental	Keeping up-to-date Download PDF Supplemental
  Medicaid Partners	Medicaid Update Download PDF Supplemental
  Pre-Adjudication Crosswalk Tool (Rejected Claims) Download PDF Supplemental

• Enrollment

  Electronic Funds Transfer (EFT) Download PDF Supplemental

  NDPP Medicaid Enrollment

• Medicaid Eligibility Verification System (MEVS)
  No videos at this time
• Doula

  Medicaid Enrollment for the Doula Pilot Program

  Doula Pilot Program Billing Overview

• Interactive Voice Response System (IVR)

  IVR Enteral PA Webinar

• eMedNY Provider Enrollment Portal

  Provider Enrollment Portal - Practitioner Webinar

  Wage Parity Attestation

• Prior Approval

  Prior Approval for Private Duty Nursing Download PDF Supplemental

  ePACES Prior Approval for Private Duty Nursing (PDN) Download PDF Supplmental